Within 7 days after receiving your order confirmation, excluding customs processing times. Please note that Ace Hero is not responsible for any additional time incurred while your parcel is held at customs.
Kindly note, during high season and sale, delivery might take a little longer.
For remote locations, delivery can take longer.
HOW MUCH IS THE DELIVERY CHARGE?
|Country||Delivery + handling charge|
|Hong Kong||Free delivery|
|Mainland China||90￥(shall be borne by customer)|
|UK||US$30.00 (shall be borne by customer)|
|International||US$50.00 (shall be borne by customer)|
We will pay the Tax & Duty for you.
HK & Mainland China - normally within 7 days
Other oversea countries - normally within 14 days
If you have mistakenly placed an order or would like to cancel your order before it is delivered, please contact our customer service ASAP by email us at firstname.lastname@example.org
No cancellation can be made after your order is being shipped.